Check for injuries and immediate danger
Call 000 first if anyone is injured, trapped, in danger, or if the road is blocked in a hazardous way.
Do not move a badly damaged vehicle
If steering, wheels, suspension, airbags, fluids, or lights are affected, the vehicle may be unsafe to drive and should be towed.
Collect useful accident details
Record location, photos, registration numbers, driver details, insurer information, and the preferred destination for the vehicle.
Tell the towing operator the damage
Describe whether the vehicle rolls, steers, has keys, or has wheel damage so the correct towing approach can be planned.
Need towing help now?
If your vehicle is unsafe, stuck, damaged, or cannot be driven, call Sydney 24 Hour Towing for 24/7 support and clear quote guidance before dispatch.